Bee Loud turns guest data into revenue. Online reviews are the new measure of guest satisfaction. We enable our hotels to join the conversation, then leverage sentiment data to improve guest experiences.
We generate revenue from what guests say about our hotels with …
- Sentiment analysis and social listening software to ‘mine’ and interpret guest sentiment data.
- Quarterly ‘Voice of Customer’ reports and operational analysis.
- Implementation of strategies to increase review frequency and rankings.
- Deepening guest engagement through a better understanding of our guest’s preferences.